Shipping Policy

Welcome To Lihaz! We Aim To Provide You With A Seamless Shopping Experience, Including Prompt And Reliable Delivery Of Your Orders. Please Review Our Shipping Policy To Understand How We Handle Shipping, Delivery Timelines, Charges, And Other Related Queries.

1. Processing Time

All Orders Are Processed Within 1–3 Business Days, Excluding Weekends And Holidays, After Receiving Your Confirmation And Payment. Orders Placed After 5:00 PM IST Will Be Processed The Next Business Day. Tracking Details Will Be Shared Once Your Order Is Shipped.

2. Shipping Charges

  • Free Standard Shipping On Orders Above ₹499.
  • Flat Shipping Fee Of ₹50 On Orders Below ₹299.
  • Express Shipping Charges Will Be Displayed At Checkout.

3. Delivery Timelines

  • Metro Cities: 3–5 Business Days
  • Non-Metro Cities: 5–7 Business Days
  • Remote Areas: 7–10 Business Days
  • Express Delivery: 1–4 Business Days

4. Shipping Partners

We Partner With Reliable Courier Services Like Delhivery, Blue Dart, And India Post To Ensure Timely And Secure Delivery Of Your Orders.

5. Order Tracking

Once Your Order Is Shipped, You Will Receive An Email Or SMS With The Tracking Number And A Link To Monitor Your Shipment.

6. Delivery Address

Please Ensure Your Delivery Address And Contact Information Are Accurate And Complete At The Time Of Order Placement. Orders Cannot Be Rerouted Once Shipped.

7. International Shipping

Currently, Lihaz Ships Only Within India. Stay Tuned As We Expand Our Reach To Deliver Globally.

8. Undelivered Or Returned Packages

If A Package Is Returned Due To An Incorrect Address Or Non-Availability Of The Recipient, We Will Attempt To Contact You For Reshipment. Additional Shipping Charges May Apply.

9. Damaged Or Missing Items

If Your Order Arrives Damaged Or Incomplete, Please Contact Us Within 48 Hours Of Delivery At care@lihaz.in With Your Order Number And Clear Images Of The Product Or Packaging. We Will Resolve The Issue With A Replacement Or Refund As Per Our Return And Refund Policy.

Contact Us

Email: care@lihaz.in

Phone: +91 90269 22697

Address: Lihaz Enterprises, 767/136 A Vanshi Vihar, Arra Road, Naubasta, Kanpur Nagar - 208021, Uttar Pradesh, India

Thank You For Choosing Lihaz. We’re Here To Deliver The Best In Fashion And Service!