Frequently Asked Questions

Everything You Need To Know Before Shopping With Lihaz

Ordering & Payment

What Payment Methods Does Lihaz Accept?

We Accept All Major Credit/Debit Cards, UPI, Net Banking, And Popular Wallets Across India.

Is Cash On Delivery Available?

No, Lihaz Currently Offers Prepaid Orders Only To Ensure Faster Processing And Smooth Delivery Experience.

Can I Cancel My Order After Placing It?

Yes, Orders Can Be Cancelled Before Shipment. Once Dispatched, Return Or Exchange Policy Applies.

How Long Does Delivery Take?

Orders Are Usually Dispatched Within 1–2 Business Days. Standard Delivery Typically Takes 2–5 Business Days Across India Depending On Location.

Do You Deliver All Over India?

Yes, We Deliver Across India To Most Serviceable Locations.

What If My Order Is Delayed?

If Delivery Is Delayed Due To Operational Or Courier Reasons, Updated Tracking Information Will Be Shared Promptly.

How Do I Track My Order?

Once Your Order Ships, Tracking Details Will Be Shared Via WhatsApp Or Email.

Can I Modify My Order After Placing It?

Order Modifications Are Possible Before Processing Starts. Please Contact Support Quickly.

I Haven't Received My Order Yet. What Should I Do?

Please Check Your Tracking Link First. If You Still Need Help, Contact Our Support Team With Your Order Number.

How Do I Find My Size?

Please Refer To Our Size Guide Before Ordering. If Confused Between Sizes, Choose One Size Up.

Do Lihaz Products Run True To Size?

Yes, Our Products Follow Standard Measurements For Comfortable And Elegant Fit.

What Fabrics Do Lihaz Products Use?

Our Kurtis Are Crafted Using Premium Quality Fabrics Selected For Comfort, Style, And Everyday Elegance.

How Should I Wash My Lihaz Products?

Machine Wash Cold With Similar Colours. Avoid Harsh Chemicals. Dry In Shade And Iron On Medium Heat.

Will The Colour Fade After Washing?

Slight Colour Variation May Naturally Occur Due To Fabric Texture, Photography Lighting, Or Wash Behaviour.

What Is Lihaz's Return Policy?

Returns And Exchanges Are Accepted Within 7 Days Of Delivery. Products Must Be Unused, Unwashed, And With Original Tags.

How Do I Initiate A Return Or Exchange?

Please Contact Our Support Team For Return Or Exchange Assistance. Reverse Pickup Depends On Service Availability.

We're Here To Help With Orders, Delivery, Sizing, Returns, And Product Queries.