Exchange Policy – LIHAZ ENTERPRISE

At LIHAZ ENTERPRISE, We Value Your Trust And Strive To Provide A Smooth Shopping Experience. To Maintain Fairness And Product Quality Standards, We Follow A No Return, No Refund Policy. However, To Ensure Customer Satisfaction, We Offer A 7-Day Exchange Policy Under Specific Conditions.

🚫 No Return, No Refund Policy
Orders Once Delivered Cannot Be Returned Or Refunded. Customers May Opt For An Exchange Only If The Product Qualifies Under The Stated Conditions.

🔄 7-Day Exchange Policy
You May Request An Exchange Within 7 Days Of Delivery, Provided The Following Guidelines Are Met:

1. Item Condition: Products Must Be In The Same Condition As Received. Items Should Be Unused, Unwashed, Unworn, With All Original Tags And Packaging Intact.
2. Proof Of Purchase: A Valid Receipt, Invoice, Or Order Confirmation Is Required.
3. Verification Process: A Short, Unedited Video Of The Product Clearly Showing Its Condition Is Mandatory For Initiating An Exchange.
4. Exchange Window: Exchange Requests Must Be Made Within 7 Days Of Delivery. Requests After This Period Will Not Be Accepted.
5. Non-Exchangeable Items: Sale Or Discounted Products, Customized Orders, Or Clearance Items Are Not Eligible For Exchange.

⚠️ Important Notes
Exchange Approval Depends On The Product Meeting All The Above Conditions. Shipping Costs For Exchanges (Both Ways) Are Borne By The Customer, Unless Due To A Defect Or Error From LIHAZ ENTERPRISE. The Company Reserves The Right To Review Each Request Carefully And Make The Final Decision.

👉 With This Policy, We Aim To Keep Your Shopping Experience Clear, Reliable, And Hassle-Free While Maintaining Our Commitment To Premium Quality Standards.